Trending Issues Knowledgebase Site
Top Rated |
Not Secure on SiteLINK Store
Product: SiteLINKKB Article Link: Check KB Article for details If you see 'Not secure' in the browser for your SiteLINK store, it may not apply to all pages, and your SSL may still be valid. This article explains why you may see the message and steps to eradicate it which may be a joint effort between your local IT, third party web developer, M.O.M. and SiteLINK Support if you don't meet the minimum requirements.
|
|
Gateway Error on Your SiteLINK Store for Web Order #
Product: SiteLINKKB Article Link: Check KB Article for details Problem: SiteLINK store owner receives email notification titled Gateway Error on Your SiteLINK Store for Web Order # xxxxxxx
|
Thursday, May 12, 2016 |
How to Perform a MOM Program Update
Product: MOMKB Article Link: Check KB Article for details A guide on how to download the M.O.M. program update
|
Tuesday, March 28, 2017 |
Shippo integration with Freestyle Solutions Multichannel Order Manager
Product: MOM, SiteLINKKB Article Link: Check KB Article for details
Shippo is the leading API and dashboard for
businesses to build scalable and cost-effective shipping operations.
Shippo provides platforms, marketplaces, warehouses and ecommerce
stores with the building blocks they need to ship goods at the lowest
cost and fastest delivery time. With instant access to multiple
shipping carriers for real-time rates, printing labels, automating international
paperwork, tracking packages and facilitating returns, over 16,000
companies around the world trust Shippo to process millions of
shipments every month. Learn more at goshippo.com
|
Tuesday, September 26, 2017 |
SiteLINK TLS Upgrade - May 1, 2018
Product: SiteLINK, MOMKB Article Link: Check KB Article for details Beginning May 1, 2018, SiteLINK servers will have TLS 1.0 and 1.1 disabled. Clients will receive notices with the scheduled date for this disablement.
|
Tuesday, May 1, 2018 |
Trending |
Check Your SSL for Expiration
Product: SiteLINKKB Article Link: Check KB Article for details If your SSL expires, shoppers will not be allowed to access secure pages, and thus unable to checkout. You will not be able to download orders through M.O.M. as well. Don't let this happen!
Click the KB link above to see how to check your SSL, so it doesn't expire without notice. |
|
How to Train Your Seasonal Help - Guide
Product: MOMKB Article Link: Check KB Article for details Use this guide to train your seasonal help in the basics of MOM orders in less than one hour!
This guide is part of our new Busy Season Prep series, where youll be receiving a variety of handy advice & tips for preparing MOM for the busy season.
If youre in a line of business where you find yourself hiring seasonal help -- and then realizing that its time-consuming or difficult to train them to use MOM -- we want to help.
Take a look at the attached Guide to Training Seasonal Help.
Its a single-page document with links to short videos that teaches anyone the basics of MOM orders in less than one hour!
You can learn:
<ul><li>Creating regular & gift orders</li>
<li>Paying for an order with different payment methods multi-pay</li>
<li>Adding gift messages to the packing slip or shipping label</li>
<li>Managing returns</li>
<li>And a few more.</li>
</ul>
Download the attached guide now youll need Adobe Reader or a PDF reader to view it and let us know if it helps!
|
|
Publishing in SiteLINK 7.3
Product: SiteLINKKB Article Link: Check KB Article for details If youre a SiteLINK user, chances are good that youve heard about the publishing improvements in the latest version of SiteLINK, 7.3.
What you might not be so familiar with are the details of what weve improved for the publishing process such as:
What you should do if you cant access the SiteLINK tab when going to publishing store data from MOM
Where in MOM to increase the number of days of order history to publish
And other items that have been improved between SiteLINK 7 and 7.3
|
|
Contact Support via M.O.M. menu.
Product: MOMKB Article Link: Check KB Article for details With the new menu option in M.O.M under Self Service Portal, there is the ability to contact support.
Clicking on the email address will prompt Outlook to open an email with the email address you clicked on already in the To section.
If Outlook does not do this for you when you click on the email address, this KB article will help in setting up Outlook to respond accordingly.
|
Thursday, June 30, 2016 |
How To Update: Address Correction & Validation in MOM with the latest available download.
Product: MOMKB Article Link: Check KB Article for details If
you use MOM's Address Correction & Validation Module (ACVM for
short) -- or if you're curious about how it works -- join us in this
webinar.
NOTE: We won't be covering address validation options for SiteLINK...though it has been a feature we're exploring. |
Friday, March 17, 2017 |
Shippo integration with Freestyle Multichannel Order Manager M.O.M.
Product: MOM, SiteLINKKB Article Link: Check KB Article for details
Shippo
integration with Freestyles Multichannel Order Manager (M.O.M.)
Shippo is the leading API and dashboard for businesses to build scalable and cost-effective shipping operations. Shippo provides platforms, marketplaces, warehouses and ecommerce stores with the building blocks they need to ship goods at the lowest cost and fastest delivery time. With instant access to multiple shipping carriers for real-time rates, printing labels, automating international paperwork, tracking packages and facilitating returns, over 16,000 companies around the world trust Shippo to process millions of shipments every month. Learn more at goshippo.com For prerequisites, installation process, set-up and sign-up, etc... click here |
Tuesday, September 26, 2017 |