| Announcements |
| Upcoming Winter Holidays - 12/24, 12/25, 12/31, 01/01
Product: MOM, SiteLINK
Freestyle Software will be closed the following dates in observance of the Winter and New Year Holidays.
|
|
| New ACVM data is now available - Expires 02/28/2025
Product: MOM
This message is a reminder that the current ACVM data will expire on Saturday, November 30th, 2024. The new ACVM data is available for download and will expire on Friday, February 28th, 2025.
We recommend using the Google Chrome browser for access and downloading of the ACVM data.
Please note: Freestyle Solutions is no longer providing ACVM updates via DVD. |
|
| Authorize.net Expanded Credits Capabilities E.C.C. Change
Product: MOM, SiteLINK
Dear
Freestyle Software Customer, To protect
Authorize.net Accounts from suspicious activity, Expanded
Credit
Capabilities (ECC) has been temporarily disabled.
Authorize.net is
currently working on enabling this feature again but does not have a
timeline
on when this will be available again.
Maintain
-> System Information -> Global Parameter -> ICCAS
Tab
This option
will allow users to refund transactions that meet the following
criteria:
If you
need to refund a transaction that does not meet one or more of the
items
above.
For more
information on how to process refunds please go to https://support.authorize.net/s/article/How-do-I-refund-a-credit-card-transaction. Sincerely, momsupport@freestylesolutions.com (973) 237-0300 . |
|
| Software For Life - New Program From Freestyle
Product: MOM, BizSync
Dear
Freestyle Customer, By
now, you will know that Freestyle was recently acquired by Fog Software
Group,
a division of Constellation Software. We are excited to be a part of
the Fog
family and look forward to taking advantage of their considerable
strength and experience
in the software industry to deliver even more value to our loyal
customers. In
short, this program provides for customers
who are
current with a Software for Life support and maintenance contract
access to
future upgrades for their core licensed products for no additional fee
other
than your ongoing support and maintenance fees. In
addition, we will be introducing some new services and tools that will
only be
available to the Software for Life customers. Launching
in June 2018 the Software for Life program is available with your next
maintenance and support renewal. At that time, you will notice an
increase over
the previous year. Introducing this change allows us to better invest
the
necessary time and resources required to provide long term protection
for your
software investment and remove future upgrade fees. We
will be in contact soon to discuss the program in further detail or if
you
would like to find out more information prior to your next renewal date
please
contact us at sales@freestylesolutions.com Thank
you for being a Freestyle customer, our relationship with you is our
highest
priority. We look forward to a mutually beneficial partnership for
years to
come. Sincerely, |
|
| Breaking: Fog Software Group Fog, a division of Vela Software, has completed the acquisition of Freestyle Solutions Freestyle.
Product: MOM, SiteLINK
Fog Software Group ("Fog"), a division of Vela Software, has completed the acquisition of Freestyle Solutions ("Freestyle"). Parsippany, NJ-based Freestyle provides essential order, inventory and customer management solutions that integrate easily with eCommerce platforms, driving efficiency, productivity, insight and growth for retail and fulfillment businesses. The Freestyle solutions helps small- to medium-sized companies grow faster by automating critical back-office functions to support an expanded eCommerce presence. Following the acquisition, Freestyle will operate as Freestyle Software, Inc., an independent division of Fog Software. Click here for full Press Release |
| Service Updates |
| Upcoming SiteLINK Go Live Blackout Dates
Product: SiteLINK
*updated 11/25/2024
|
Monday, November 25, 2024 9:00 AM |
