Freestyle Software will be closed on Monday, May 27th in observance of Memorial Day.

If you are a M.O.M. Software For Life, a Platinum Support customer and unable to process orders or a SiteLINK customer and your site is down, please call Technical Support at 973-237-0300 and emergency personnel will be notified via a pager service. For all other inquiries, please contact Freestyle Solutions on Tuesday, May 28th .

 Freestyle Software will be closed this Friday April 19^th in observance of the Good Friday Holiday.

If you are a M.O.M. Platinum Support customer and unable to process orders or a SiteLINK customer and your site is down, please call Technical Support at 973-237-0300 and emergency personnel will be notified via a pager service.  For all other inquiries, please contact Freestyle Software on Monday April 22^nd during regular business hours starting at 9 am EST.

Additionally, we offer a wide variety of support options beyond calling or emailing for support. Such as Support via built-in "Help" within M.O.M. and within our content rich Knowledgebase, filled with articles and videos and is always accessible with a valid support contract. Check out our Support Portal as well, there you will find Announcements, program updates, webinars, Trending issues.

This is a reminder that the current ACVM data will expire on March 30th, 2019. 

The latest ACVM data will be valid until June 28th, 2019.

It is now available for download.  Please note we recommend using Chrome as the browser for access and download.

We've attached the ACVM Download and Installation Guide for reference . 

ACVM updates via dvd are no longer being provided.  
Please use Google Chrome for access to and downloading for ACVM data 

Thanks,

M.O.M Support Team
973-237-0300
momsupport@freestylesolutions.com

P.S. If you need help with ACVM please check out our knowledge base article below.
http://kb.dydacomp.com/article/AA-01163  

Dear Freestyle Software customers,

Happy New Year!
With the new year comes very new and exciting opportunities for collaboration and success.
One of the many benefits of being a Software For Life Customer (S.F.L.), is the ability to attend and participate in our Office Hours Sessions.

We recently sent out our product survey and just in case you missed it below is a copy of the email..

Dear Freestyle Customer,

As part of our effort to enable more customer feedback in our product planning and roadmap we are sending you this survey to help us start this process. This survey is designed to help us focus on those topics and issues that are important to many customers, of course the more responses we get the better informed we are about where to focus.

We will take this feedback and look to combine it with input from what we see in industry trends, regulatory and security requirements, helpdesk tickets, partner feedback and other sources. But your input does not end there. We also plan to convene focus groups that will enable us to debate the finer details and capture the requirements associated with the priority topics. There will be opportunities to be beta testers and participate in showcasing the product to other members of the focus groups and beyond.

First we ask for your help in establishing the priority areas for us to focus on.

Thank you for taking the time to complete the survey and thank you for being a Freestyle customer.

Please complete the Freestyle Product Survey here.

Tony Kyberd
President
Freestyle Solutions

Dear Freestyle Customer,

By now, you will know that Freestyle was recently acquired by Fog Software Group, a division of Constellation Software. We are excited to be a part of the Fog family and look forward to taking advantage of their considerable strength and experience in the software industry to deliver even more value to our loyal customers.

Fog Software Group ("Fog"), a division of Vela Software, has completed the acquisition of Freestyle Solutions ("Freestyle").

Parsippany, NJ-based Freestyle provides essential order, inventory and customer management solutions that integrate easily with eCommerce platforms, driving efficiency, productivity, insight and growth for retail and fulfillment businesses.  The Freestyle solutions helps small- to medium-sized companies grow faster by automating critical back-office functions to support an expanded eCommerce presence.

Following the acquisition, Freestyle will operate as Freestyle Software, Inc., an independent division of Fog Software.

Click here for full Press Release

FedEx Ship Manager Server version 15 is now Available with the latest program update for the following M.O.M. versions:

• M.O.M. 8.05
• M.O.M. 9 
• M.O.M. 10

FedEx SMS 15 Intelligent Mail Package Barcode (IMPB) now complies with USPS requirement.

This now allows the use of FedEx SmartPost with your M.O.M. System.   

To get started please contact your FedEx rep to assist with the installation of FedEx SMS 15.

Need further assistance with the installation? 

• Refer to the attached Setup and Daily Use document.
• Contact our support team.

M.O.M. Support Team
973-237-0300
momsupport@freestylesolutions.com

*updated 05/14/2019
Review the latest SiteLINK Go Live Blackout Dates on our KB: kb.dydacomp.com/article/AA-01138.

No SiteLINK stores will be scheduled to Go Live between Wednesday, May 22 and Tuesday, June 04.

A "Go Live" is the date we've scheduled to upgrade or convert your live SiteLINK store to its updated version. Go Lives cover new SiteLINK stores, SiteLINK store upgrades, and SiteLINK SQL conversions.