Freestyle Software will be closed Friday, July 4th in observance of the Independence Day Holiday.

If you are a Software for Life customer and unable to process orders or payments company wide or a SiteLINK customer and your site is down, please call Technical Support at 973-237-0300 and emergency personnel will be notified via a pager service.

Additionally, we offer a wide variety of support options beyond calling or emailing for support. Such as Support via built-in "Help" within M.O.M. and within our content rich Knowledgebase, filled with articles and videos and is always accessible with a valid support contract. Check out our Support Portal as well, there you will find Announcements, program updates, webinars, Trending issues.

This message is a reminder that the current ACVM data will expire on Friday, February 28th, 2025.

The new ACVM data is available for download and will expire on Saturday, May 31st, 2025.

We recommend using the Google Chrome browser for access and downloading of the ACVM data.

If you are utilizing our hosted services, please disregard this email since our IT team will install the ACVM file on your behalf.

Please use the following Knowledge Base Article link for guidance to conduct this ACVM update: https://kb.dydacomp.com/article/AA-01163

Thank You,

M.O.M. Support Team
973-237-0300
momsupport@freestylesolutions.com

Please note: Freestyle Solutions is no longer providing ACVM updates via DVD.

Dear Freestyle Software Customer,

To protect Authorize.net Accounts from suspicious activity, Expanded Credit Capabilities (ECC) has been temporarily disabled. Authorize.net is currently working on enabling this feature again but does not have a timeline on when this will be available again. 

Expanded Credit Capabilities is a feature that allows a Merchant to credit (refund) a consumer's credit card or bank account regardless of the amount of the credit and/or regardless of whether a previous debit (charge) had ever been made to such credit card or bank account via the Authorize.Net Payment Gateway. While expanding your refund capabilities, please note that enabling ECC as a part of your payment gateway account increases your exposure to possible errors.

To process refunds in M.O.M. with ECC disabled please make sure to check the option 'Validate refund transactions by matching them back to the original charge'.

Dear Freestyle Customer,

By now, you will know that Freestyle was recently acquired by Fog Software Group, a division of Constellation Software. We are excited to be a part of the Fog family and look forward to taking advantage of their considerable strength and experience in the software industry to deliver even more value to our loyal customers.

Fog Software Group ("Fog"), a division of Vela Software, has completed the acquisition of Freestyle Solutions ("Freestyle").

Parsippany, NJ-based Freestyle provides essential order, inventory and customer management solutions that integrate easily with eCommerce platforms, driving efficiency, productivity, insight and growth for retail and fulfillment businesses.  The Freestyle solutions helps small- to medium-sized companies grow faster by automating critical back-office functions to support an expanded eCommerce presence.

Following the acquisition, Freestyle will operate as Freestyle Software, Inc., an independent division of Fog Software.

Click here for full Press Release