You may have recently received a notification from Authorize.net regarding updates to their SSL/TLS certificates, specifically targeting merchants who use Authorize.net APIs and specific endpoint URLs in their websites or applications. We want to reassure you that these changes do not impact the M.O.M., Hosted M.O.M. nor SiteLINK integration with Authorize.net.

Our integration with Authorize.net utilizes HTTPS for secure communication, relying on the certificate maintained at authorize.net. Since our connection does not rely on the methods outlined in the notice, no action is required on your part, and your payment processing will continue to function seamlessly.

Please contact Freestyle Support for any additional questions by following up on your existing ticket in the Client Portal, emailing MOMSupport@freestylesolutions.com or calling 973-237-0300.

Thank you for being a valued Freestyle Software client.

This message is a reminder that the current ACVM data will expire on Saturday, August 31st, 2024.

The new ACVM data is available for download and will expire on Saturday, November 30th, 2024.

We recommend using the Google Chrome browser for access and downloading of the ACVM data.

If you are utilizing our hosted services, please disregard this email since our IT team will install the ACVM file on your behalf.

Please use the following Knowledge Base Article link for guidance to conduct this ACVM update: https://kb.dydacomp.com/article/AA-01163

Thank You,

M.O.M. Support Team
973-237-0300
momsupport@freestylesolutions.com

Please note: Freestyle Solutions is no longer providing ACVM updates via DVD.

Dear Freestyle Software Customer,

To protect Authorize.net Accounts from suspicious activity, Expanded Credit Capabilities (ECC) has been temporarily disabled. Authorize.net is currently working on enabling this feature again but does not have a timeline on when this will be available again. 

Expanded Credit Capabilities is a feature that allows a Merchant to credit (refund) a consumer's credit card or bank account regardless of the amount of the credit and/or regardless of whether a previous debit (charge) had ever been made to such credit card or bank account via the Authorize.Net Payment Gateway. While expanding your refund capabilities, please note that enabling ECC as a part of your payment gateway account increases your exposure to possible errors.

To process refunds in M.O.M. with ECC disabled please make sure to check the option 'Validate refund transactions by matching them back to the original charge'.

Dear Freestyle Customer,

By now, you will know that Freestyle was recently acquired by Fog Software Group, a division of Constellation Software. We are excited to be a part of the Fog family and look forward to taking advantage of their considerable strength and experience in the software industry to deliver even more value to our loyal customers.

Fog Software Group ("Fog"), a division of Vela Software, has completed the acquisition of Freestyle Solutions ("Freestyle").

Parsippany, NJ-based Freestyle provides essential order, inventory and customer management solutions that integrate easily with eCommerce platforms, driving efficiency, productivity, insight and growth for retail and fulfillment businesses.  The Freestyle solutions helps small- to medium-sized companies grow faster by automating critical back-office functions to support an expanded eCommerce presence.

Following the acquisition, Freestyle will operate as Freestyle Software, Inc., an independent division of Fog Software.

Click here for full Press Release

*updated 09/19/2024
Review the latest SiteLINK Go Live Blackout Dates on our KB: https://kb.dydacomp.com/article/AA-01138.

No SiteLINK stores will be scheduled to Go Live within the following dates

Thursday 10/31 - Monday 11/04/2024
Friday 11/15 - Thursday 11/28/2024


"Go Live" references the date we've scheduled with you, to take your new or upgrade SiteLINK store live.